How it Works

How it Works:

  1. Step 1:  Call or email us 512-263-0546 or kim@picturethisaustin.com

    We will discuss what you have in mind and give you ideas about how to preserve and share your photo, slide or negative collection.

  2. Step 2:  Get organized

    We will give you instructions on how to organize your photos, slides, negatives, or videos depending on the services and products you have chosen.  Here are some great sorting tips to help you get started!

    Download and fill out  your Order form so that we have all of your contact information in case we have questions about your project. 

  3. Step 3:  We come to you – Call us to set up an appointment.

    We know how much you treasure your photos, slides and videos so if you live within a 25 mile radius of Bee Cave, Texas, we will pick them up (*$75 minimum order for free pickup and delivery).  If not, we will make special arrangements for the pickup of your collection.
    We treat these priceless memories as if they were our own.
    • We will outline your specific instructions, expected delivery date, & cost.
    • A 50% deposit is required at time of pickup.

  4. Step 4:  Handled With Care

    • Your photos and film will be carefully cleaned prior to scanning and will be handled using gloves.
    • You can call anytime to check on the status of your order.
    •  A trained specialist will review your order to ensure the highest quality product is returned to you.

  5. Step 5:  Back to You

    • We will set up a time to deliver your order and photos to you.  Each order is wrapped and boxed for easy storage.